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Before you read the following post, it’s recommended to read this article Fixing iTunes error message: The SIM card inserted in this iPhone does not appear to be supported instead.
The SIM card inserted in this iPhone does not appear to be supported.
Only compatible SIM cards from a supported Carrier may be used to activate iPhone.
Please insert the SIM card that came with your iPhone or visit supported Carrier’s store
to receive a replacement SIM card.
If you bought your iPhone from overseas (US, UK, AU, etc) and you’re not living in the country where the iPhone originally come from, this problem may appear. In example: You bought the iPhone from eBay, or one of family member outside your country give it to you as present/gift or you bought BlackMarket phone for cheap price. This could be happen due to network lock or error from iPhone itself, in some cases. I experienced this problem, due to network lock restriction. After update 2.2 Firmware to 3.0 Firmware, the iphone just has a picture of the USB pointing to an iTunes icon. When i unlock it, it says emergency calls only.
If you connect your iPhone and open iTunes, then you get same problem, this post might be helpful.
In my case, iPhone was locked to AT&T, so i need AT&T Sim card in order to get it work. Alternatively, use Turbo SIM. But i don’t have neither Turbo SIM nor AT&T SIM Card.
So, here is steps to get rid of this message :
1. I updated my iPhone by reading this tutorial: How to Upgrade iPhone to 3.0 Firmware, using the second way. Then, i got this error message.
2. I did Jailbrake my iPhone using RedSn0w. Read this post: How to Jailbreak iPhone 3.0 Firmware Using RedSn0w (Windows)
3. Now your iPhone should be back to normal.
note: I’m using the SAME file for redsn0w and iTunes. You must choose the firmware you downloaded when you’re jailbreaking using redsn0w.
If you can’t access your iPhone using iTunes due to this error, put your iPhone into DFU mode.
September 11th, 2009 at 12:17 AM
It continues to give me that same message. I cant jailbreak my phone again.
September 11th, 2009 at 8:38 AM
What is the version of firmware did you use ? Did you jailbrake using RedSn0w ?
September 11th, 2009 at 6:03 PM
my redsnow keeps getting stuck on reboot screen, i am entering DFU correctly, i just havent a clue where to go from here
September 11th, 2009 at 6:17 PM
you can try to upgrade your firmware in step way, using the second way by downloading & restore the firmware.
then use RedSn0w to jailbrake your phone.
g’luck
September 11th, 2009 at 6:31 PM
thanks ryan, the problem is that it just stalls, iam doing everythin correctly, might i add, the phone was bought in US, and i dont have the ” atand ” card and i am now in the UK….. the phone has been restored in itunes at 3.0.1 or whatever the latest is and i have the restore file ispw thing but when i go to shirft and select the file manually, it gives an error code….. do you have msn maybe you could help, id really appreciate it
September 11th, 2009 at 6:38 PM
Hi Carl, did you use the same ipsw file both itunes and RedSn0w ?
No, but i got Yahoo! ID, you can add me ryan.isra (at) yahoo (dot) com (avoiding spam)
September 11th, 2009 at 10:32 PM
I have succesfully Jailbroken my iPhone with redsn0w, installed ultrasn0w (so i can use any SIM I want). The iPhone works perfectly. However, I can’t sync with iTunes. I get this message: The sim card inserted in this Iphone does not appear to be supported.
Anyone any ideas? I tried Jail breaking, disabling/enabling ultrasn0w, upgrading itunes 8 -> itunes 9, but I still can’t sync my iPhone with iTunes.
September 11th, 2009 at 11:18 PM
Hi Marinus,
You haven’t hacktivate your iPhone.
Back up your data in iPhone, do a complete DFU restore back to stock, then re-jailbreak (it will hacktivate automatically) and re-unlock.
Hope it helps
September 12th, 2009 at 4:15 PM
I resolved the problem, by letting iTunes restore my Phone (holding SHIFT while selecting restore) and selected the same image as for redsn0w.
September 13th, 2009 at 7:16 AM
Hi Ryan
I unlocked my iphone everyting works great but i don’t always get calls when people call me same for text but I can send text and calls good. Any suggestions?
September 13th, 2009 at 3:23 PM
Great
September 14th, 2009 at 5:30 PM
hey ryan i am getting the same sim card not valid error do i need to jailbreak the phone ?
September 14th, 2009 at 5:33 PM
Yes, you need to jailbreak your iPhone if you want it back to normal usage.
September 14th, 2009 at 6:26 PM
OHH.K WILL IT WORK MEANS WILL JAILBREAK WORK FOR THIS PROBLEM ?? I AM DOWNLOADING FIRMWARE 3.0 … I DOWNLOADED REDSNOW 0.8 BUT WHEN I I BORWSED AND GAVE THE LINK FOR 3.0.1 IT SAYS UNABLE TO RECOGNIZE SPECIFIED IPSW .. WILL JAILBREAK ONLY WORK FOR 3.0 ? OR WHAT SHOULD I DO TO JAILBREAK 3.0.1 ?
September 14th, 2009 at 6:27 PM
AND YEAH I HAVE ADDED U ON YAHOO … I NEED TO CHAT TO SOLVE MY PROBLEM.. SO PLEASE ADD ME DUDE.. I NEED A HELP SOON … chaitubaba@yahoo.co.in
September 24th, 2009 at 7:13 PM
Hi… i done all step… but after downloading jailbreak data… that is not pineapple picture out… straight reboot my iphone…then still in the locked mode…any1 can solve this problem?
September 24th, 2009 at 7:46 PM
What’s the version of firmware?
September 27th, 2009 at 11:37 PM
Can anybody help please?? i got an Iphone 3g from UK, when i turn on it only showing USB pointing itune icon, when i try to plug in to itunes it only show this as usual
The SIM card inserted in this iPhone does not appear to be supported. Only compatible SIM cards from a supported Carrier may be used to activate iPhone. Please insert the SIM card that came with your iPhone or visit supported Carrier’s store to receive a replacement SIM card.
and nothing for me to click except for eject…..and try the DFU reboot nothing happen.
BTW i am using Windows and itunes 9, pls advise i really dont know what to do anymore.
September 28th, 2009 at 12:47 AM
ok after i restored my iphone 3g still show the same thing emergency call only and i cant go to home screen …..what should i do? pls advise…Thanks
September 28th, 2009 at 2:23 AM
i bought my iphone ffrom US
it is locked ,and set to restore factory settings,plese help me….
September 28th, 2009 at 10:24 PM
You need to jailbreak using redsn0w, then unlock using ultrasn0w. Read the tutorial in my blog.
September 28th, 2009 at 10:25 PM
@Kelwin,
You need to jailbreak it. Read tutorial how to jailbreak iPhone.
October 6th, 2009 at 2:17 PM
Hi guys ,
i got apple iphone from UK there my cusion unlocked and send but automatically it was updated and i tried to restore …
now its not supporting its saying insert the valid sim to activate the iphone
when ever i connect to the itunes also its not showing there any iphone …
October 6th, 2009 at 2:37 PM
I guess it was update to 3.1 firmware. Is it Factory Unlock (FU) or Software Unlock (SU) ?
You can jailbreak 3.1 firmware, but if it’s not factory unlock, you won’t be able to use other SIM Card but official SIM Card approved by apple..
October 11th, 2009 at 2:20 AM
Yellow Bro
need help……
gw punya iphnoe 3g 16gb, udah gw cb jailbreak n unlock, tp knp tetep g dpt signal ya? gw ud cb berbagai cara tp ttp g berhasil, I’m desperate ney….. btw firmware 3.0.1 BL: 06.05 BB: 05.11.07
October 11th, 2009 at 8:39 AM
Oh. Baseband nya udah 05.11.07 tuh bro, sebelumnya udah diupgrade ke OS 3.1 kayaknya.
Kalo ente atau temen ente punya Mac, pinjem aja buat unlock & jailbreak firmware 3.1
Baca di http://www.redmondpie.com/jailbreak-and-unlock-iphone-3.1-with-pwnagetool-ani238/
buat Jailbreak
Trus di http://www.redmondpie.com/downgrade-iphone-3g-firmware-3.1-baseband-05.11.07-to-04.26.08/
buat unlock
Good luck
October 11th, 2009 at 11:09 PM
ad cara laen g bro? soalnya susah nyari mac di tempat ane nih, btw thank for the advice
October 12th, 2009 at 12:00 AM
Setau gw cara laenya pasrah dan nunggu dev-team release tool terbaru mereka.
Atau coba search artikel tentang install mac os untuk pc atau semacam emulator, setau gw bisa (*walaupun, belom pernah coba) hehehe
October 22nd, 2009 at 2:14 AM
Cheers for the great info m8
November 10th, 2009 at 9:06 PM
I have jailbreaked my iPhone some time ago, and I had to reinstall Windows on my PC, and now that I installed iTunes 9, iTunes keeps saying I need to put another SIMcard in my iPhone. I don’t want to keep changing the SIM all the time! I have RedSn0w and everything, it has worked flawlessly until today!
And do you guys know how to sync all my apps and music to my PC? Don’t want it to disappear!
November 10th, 2009 at 9:21 PM
you can use xilisoft iphone transfer to backup your data from iPhone to PC.
Put your iPhone into DFU mode, restore via iTunes, then jailbreak using blackra1n
November 10th, 2009 at 9:35 PM
Ha! Figured it out, but thanks for reading my post! After a little fiddeling with Cyder I managed to update Ultrasn0w (sorry for writing redsn0w in my post) and now everything works like charm. Now all I have to do is figuring out what to do with all my apps and music on the iPhone.
Anyone has any ideas? I would really appreciate it.
November 10th, 2009 at 9:49 PM
So, the sim card error message has been disappear now?
If so, you can do backup your iPhone content to PC using iTunes.
Right click your iPhone name on iTunes → Back up
Done
November 10th, 2009 at 10:00 PM
Ah! It’s that easy? Thanks! Gonna do it after dinner, can’t believe it was that easy!
Thanks again, feels good to know my content won’t disappear!
November 10th, 2009 at 10:13 PM
Yes, it is
You’re welcome.
November 11th, 2009 at 6:34 AM
Hi Ryan, I have a 2nd generation (8G) Iphone that it was already unlocked/jailbroken when a friend gave it to me. I live in Costa Rica and used it without problems until today that I went to the Apple website to upgrade iphone software to version 3.0
After I finished downloading the software update Itunes tried to restart my Iphone and I got the message that we all know by now “The SIM card inserted in this iPhone does not appear to be supported. Only compatible SIM cards from a supported Carrier may be used to activate iPhone. Please insert the SIM card that came with your iPhone or visit supported Carrier’s store to receive a replacement SIM card”
I have the usb and Itunes logos in the phone and it only allows me to make “emergency calls” but I can’t access my Iphone home page. I have not idea what program was used to unlocked this Iphone, can I try to re-jailbrake it with PwnageTool? Otherwise, what should I do? Will I loose all the contents in the Iphone if I re-jailbrake it?
I would really appreciate your help
November 11th, 2009 at 9:34 AM
Hi Mariana,
You can simply jailbreak your iPhone.
All contents in your iPhone is already erased when you did update.
But iTunes will have a backup if you’ve synced your iPhone before
If you updated to 3.0, you can still jailbreak using redsn0w 0.8
If you updated to 3.1.2, you can read How to Jailbreak iPhone 3.1 Firmware (Windows)
Hope it helps
November 11th, 2009 at 11:01 AM
Thanks Ryan, I’ll re-jailbrake/unlock my Iphone 2G on OS 3.1 using Pwnage tool for Mac, this takes about an hour so I’ll let you know how it went, thanks!
November 11th, 2009 at 11:57 PM
Hi Ryan, it DIDN’T work! I don’t know what happened, I went through all the steps of the jailbrake process using Pwnage tool for Mac and in the last step, when the restore was completed, it was supposed to restart iPhone, and when it did, the same message was given in Itunes about the SIM card and I still have the USB to Itunes logos in the Iphone screen… What else can I do?!
A few questions about the other option you give in your page:
- Remove the Sim card
- Reboot the phone in DFU mode
- Restore the 3.0 software while the phone is in DFU mode
- Remove sim and connect to itunes
- Remove from itunes and put back in sim
- Reboot iphone
How do I restore the 3.0 software while in DFU mode?
When you say “reboot in DFU mode” means that I have to hold down the power button for 10 sec, the release the power botton and keep holding the home button for another 10 sec, right? When I do this the Mac logo (apple) shows in the Iphone screen for about a minute and then a message that tells me that there’s not SIM car inserted, to insert one…
What am I doing wrong? Thanks a lot for your help =) Mariana
November 12th, 2009 at 12:03 AM
Hi, i’m not about Pwnage tool, but why don’t try to jailbreak with redsn0w 0.8 or jailbreak with blackra1n
November 12th, 2009 at 12:06 AM
Do these work if I’m using a Mac?
November 12th, 2009 at 12:08 AM
Yes. I recommend you to use blackra1n.
November 16th, 2009 at 6:25 PM
Ryan, you say ;
- Remove the Sim card <<<<<<<<<<<<<< REMOVE SIMCARD
- Reboot the phone in DFU mode
- Restore the 3.0 software while the phone is in DFU mode
- Remove sim and connect to itunes <<<<<<<<<<<<<<REMOVE SIMCARD
- Remove from itunes and put back in sim
- Reboot iphone
How is this possible ? I only have 1 simcard in my iphone!
Can you please explain a bit better how the steps should be?
Regards!
November 16th, 2009 at 6:41 PM
Sorry my bad.
- Updated -
If you can’t access your iPhone using iTunes due to this error, put your iPhone into DFU mode.
November 16th, 2009 at 6:45 PM
Can you please reply and tell me the correct steps? It is still not correctly updated in your opening post!
- Remove the Sim card
- Reboot the phone in DFU mode
- Restore the 3.0 software while the phone is in DFU mode
- Remove sim and connect to itunes
- Remove from itunes and put back in sim
- Reboot iphone
November 16th, 2009 at 7:41 PM
I found a different way to solve this activation problem :
Download the Iphone firmware IPSW that you like : <<<<<
You can download them from here :
http://www.iphonedownloadblog.com/iphone-downloads/
#####################################################
Download redsnow for WINDOWS from here :
http://blog.alltechrelated.com/files/redsn0w-win_0.8.zip
Download redsnow for MAC from here : http://blog.alltechrelated.com/files/redsn0w-mac_0.8.zip
Download redsnow for LINUX from here : http://blog.alltechrelated.com/files/redsn0w-linux_0.8.tar.bz2
#####################################################
When starting up REDSNOW you MUST choose to install :
CYDIA
UNLOCK
After that you have to browse in redsnow to 2 files :
BootLoaders
BL 3.9
BL 4.6
You can download the Bootloaders at the bottom page from here :
http://www.iphonedownloadblog.com/iphone-downloads/
When you go further you have to turn off the Iphone and leave the cable connected to the computer then click on Next in redsnow
Hold power button 3 seconds
Now keep holding that power button and push also now as extra the home button in for 10 seconds
Release the power button, but KEEP holding the home button for about 30 seconds.
This will start the Jailbreak and UNLOCK your iphone both together.
After the jailbreak process is finished you will be able to enter your simPIN and you wont have to activate your iphone via Itunes!
Goodluck!
p.s. This was tested on a Iphone 2g with firmware 3.0 and redsnow 0.8
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December 27th, 2009 at 8:22 PM
i live in Lebanon i have an iphone 3g 3.0 firmware jialbroken with redsn0w and unlocked with ultrasn0w i tried enabling and disabling ultrasn0w
my iphone was working perfectly but when i connected it to my friend computer with his itunes acount opened and synced his apps i went home and when i connected my iphone to itunes it gives me that error the sim …is not supported so was i need to do i have redsn0w and my firmware but i dont have wifi
soo plz rayn i wish u help me and i appreciate this for u
Thankssss a lot
December 28th, 2009 at 4:14 PM
Hi Ryan. I have an iphone 3G Modem firmware 02.28.00
It was jailbroken for me in UK when brand new(I don’t know which prog was used but I have Cydia and Installer). I am abroad now for a year and not going back to UK straight away so I need help here if you can. I have never updated the phone software again after that. Never had any problems until today. As usual, had my MacBook software update done(iTunes was updated too – maybe that is the problem?) and then connected my iphone. Got the message “SIM is not supported blah, blah, blah…” The phone is working fine otherwise. Calls, texts and everything else are not affected. The only thing is that I can’t update my music, pics and calendars. Please advise what to do. Should I update my iphone Modem firmware? I know that newer software is better but I am worried that I won’t be able to do everything correctly and might block my iphone to “unusable” state. All I want is a minimum of changes – just to get the iphone to upload music, pics and calendars. If you believe that I should update the Modem firmware – I really want to have all the latest features – please tell me how and what firmware to update to(what’s unlockable now?), what programs to use and everything else.
I would really appreciate your help with this.
Cheers bud!
P.S. There are links to iPhoners.org in your messages. I am going to ask for help there, too. Really need a solution fast and, of course, correct.
December 28th, 2009 at 4:41 PM
Oh, one more thing. I don’t have any UK sim cards with me.
Cheers.
December 29th, 2009 at 6:55 AM
Hi Siaerhei, you can update your iPhone 3G software without problem.
It was unlockable by using blackra1n, also hacktivate your iPhone so you can sync musics, videos, etc to your iPhone.
However, upgrading your iPhone software will affect to apps on your iPhone. Some apps may not work if it doesn’t have updated version for the new firmware.
December 29th, 2009 at 6:57 AM
Have you tried to re-jailbreak your iPhone using redsn0w ?
December 29th, 2009 at 6:16 PM
Thanks for that Ryan. However I am not sure it was blackra1n. Redsn0w or something else… How do I update my jailbroken unlocked iphone with new firmware? Which firmware to use? And how to unlock it again to any SIM?
Cheers
December 29th, 2009 at 6:17 PM
Shall I update it via iTunes?
January 3rd, 2010 at 11:13 AM
how long does it take to finish up after i click finish??
i really hope it works..it is now 5am, i stayed up all night to make this work, if it doesnt then in a few hours i will have to go to the phone store as there is no other time to go there, so that i can get a new phone
January 6th, 2010 at 1:00 AM
i live in Lebanon i have an iphone 3g 3.0 firmware jialbroken with redsn0w and unlocked with ultrasn0w i tried enabling and disabling ultrasn0w
my iphone was working perfectly but when i connected it to my friend computer with his itunes acount opened and synced his apps i went home and when i connected my iphone to itunes it gives me that error the sim …is not supported so was i need to do i have redsn0w and my firmware but i dont have wifi
soo plz rayn i wish u help me and i appreciate this for u
Thankssss a lot plllllllllllllllllllz help
February 5th, 2010 at 11:03 PM
hi ryan..
gw punya iphone..truss..kmrn gw download softwaer di itune..tapi abis selesai download hp gw keluar emergency calls..dan ga bisa di apa2in
gw hrs gmn nich??
February 7th, 2010 at 4:22 AM
I unlocked and jailbrake my IPhone 3G,
The phone works perfectly ect…
the only issue i have is that i cannot connecto ti Itunes, i see the iphone but it gives me the error message saying:
“The sim cars inserted in this phone does not appear to be supported”
Can anyone help me? i called my service provider and apple, they are uselless
please e-mail me the way to go about it
thanks
February 7th, 2010 at 9:04 AM
Coba baca disini: iPhone stuck on Slide for Emergency Screen and Connect to iTunes logo
February 23rd, 2010 at 4:58 PM
Hix hix, i cant fix it! Oa oa, please help me! If you online contact me :tarta1510